What payment methods are accepted?
Visa, Mastercard, and PayPal. Payments are credited to your account balance and automatically applied to monthly invoices.
Is there a refund policy?
You can cancel your subscription at any time. If you have any issues, contact us and we'll figure something out!
Do you charge for bandwidth overages?
Yes — €1 per TB over your plan's included allocation. You'll receive an email alert before you hit the limit.
Can I upgrade my plan?
Yes. Upgrades are prorated and take effect immediately. Contact support to arrange a downgrade.
Do you offer managed services?
Yes! LLUW helps you with all your server, network, and integration needs — just contact us.
Is there a control panel?
Yes — a web-based panel at /panel/ lets you deploy servers, manage snapshots, view usage, open tickets, and handle billing.
What is BYOIP / BGP?
You can bring your own IP blocks and announce them via BGP from your servers. Contact support to arrange this.